Izidressbuy - Not allowed to return an item that was clearly not what I ordered

I ordered a "SAGE" green dress.. when it arrived it was BRIGHT LIME GREEN!!!. Upon contacting the company they said I couldn't return it as it wa "WHAT I ORDERED" I told them that the is was not SAGE as ordered..they offered me $10 and discount towards my next order..LIKE I WOULD ORDER FROM THEM AGAIN.

After repeated back and forth..they 'in a very broken English manner' told me $20 and a discount... "we hope you keep the dress and maybe give a gift to someone"...They insist they MADE the dress just for me and can't receive it.. It clearly is not a custom made dress and it is BRIGHT LIME GREEN....

This review is a subjective opinion of a user.
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More Review Details

Customer service
Advertised vs Delivered
Exchange, Refund and Cancellation Policy

  • What I liked
      No items
  • What I disliked
    • Color
    • Quality
    • Falsely said custome made dress
    • Looks like a poofy ungly prom dress

Reason of review:
Not as described
Preferred solution:
Full refund
Monetary loss:
Product or service
Mother Of The Bride Dress
Review category
Footwear and Clothing
review #675102

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